Meet James McGrath
Dashing, witty, intelligent…overwhelmingly humble
James is a dashing, witty, intelligent and overwhelmingly humble UX/CX specialist, content strategist, and sometimes journalist.
As a seasoned Experience Specialist with a strong background in customer journey design, he thrives at the intersection of user experience, behavioral insights, and content strategy.
His time as a journalist has honed his ability to extract powerful insights and craft compelling narratives that resonate with audiences.
Whether leading UX research programs or developing personalised customer journeys, he leverages both qualitative and quantitative data to drive impactful solutions.
With experience across research, content, and service design, he’s passionate about shaping user experiences that deliver real value for everybody.
You can get a copy of James’ CV here.
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